MOR: Class 5 Softswitch
MOR is Class 5 Softswitch with Billing and Routing with extended functionality, increased stability and professional support directly from the developers.
It enables VoIP providers to offer various services for different business models.
Who is this system designed for?
Kolmisoft System MOR is designed for premium performance and scalability; therefore, it is suitable for VoIP or Broadband service providers.
Business VoIP
Residential VoIP
Wholesale Transit
PSTN/GSM Termination
Calling Cards
Call Shops
Callback
Voice-Broadcasting
Functionality
Carrier Grade MOR Softswitch platform with it's rich functionality enables service providers to build scalable and robust VoIP services
Billing
- Support real-time billing, prepaid and postpaid
- Real-time balance update: live calls are dropped if balance is out of credit
- Subscriptions and Packages
- Multicurrency support (Manual or automatic exchange rate)
- Force cut off
- Loop detection mechanism
- Online and aggregated CDRs
- VAT accounting
- Comprehensive financial analysis
- Notification system
- Integrated automated, customizable invoicing system
- Price list/Tariff management
- Import/export of price lists from/to CSV files
- Pricelist generator for originators (customers): compare and analyze pricelists of terminators (suppliers), apply margins, generate new price list
- Configurable billing patterns for call rating
- DID billing support
- Configurable Service Plan fixed fees (Example: Monthly Plan fee)
- Configurable rounding method (round/up/down)
- Time zones can be configured on individual Vendor or Client basis
- Low balance notification by email
Routing
- Routing by LCR (Least Cost Routing)
- Routing by Priority (Forced/preference routing)
- Routing by Preset Proportion (Percentage based routing)
- Routing by Quality (Adaptive Routing based on ASR/ACD formula)
- Routing by CallerID (Origination based routing, EU requirement)
- Routing according to the time period
- Mobile Number Portability support
- Originator authentication based on IP address, user/password, caller ID, PIN code, DID number, tech. prefix
- Traffic failover
- Load balancing/sharing for termination endpoints
- Multiple routing plans
- Automatic blockage of unprofitable calls (Profit/loss protection)
- Lines limits for originators and terminators
- Maximum call time limitation
- Unlimited Supplier (Vendor/Provider) Connections
- The dialed number and CLI manipulation. Normalization of number format
- Blacklists, white lists, integration with custom database
- Custom processing of SIP Headers
- Test Dialplan tool – Call routing simulator/debugger
- The route to client PBXs by IP addresses – Trunking
Switching
- Signaling Protocols: SIP, H323, IAX2
- Network Protocols: TCP, UDP, RTP, RTCP
- Audio codec support: G.711 (a/u), G.723, G.729a, G.726, G.722, GSM, iLBC, Speex, OPUS
- Video codec support: H.261, H.263, H.263+, H.264
- Codec Transcoding
- Fax support: T.38 Fax Relay Protocol
- Specify audio and video codec and priority per connection point
- Support DTMF conversion and transmission settings: RFC2833, SIP INFO, INBAND
Reporting
- Traffic reporting for calls
- Charts reports for concurrent calls, call duration and ASR
- Sales reports for payments, cost, and revenue
- Users reports with full CDR
- Statistical reports based on routes, clients, providers, time, etc
- Export to .pdf or .csv formats
- Flexible Summary/Aggregate reports
- Sales, Payments Reports
- PDF Invoice export
- Profit/Loss Reports
- Reports by Call Hangup Cause, Destinations
Invoicing / Balance Management
- Per-customer invoice templates, including logo
- Multiple billing increments
- Credit limit and prepayment management
- Balance and payments management
- Contact management
- Automatic and batch invoicing
- Exportable carrier, balance and invoice reports
Real-Time Monitoring
- Active Calls (Connected/Ringing)
- Softswitch status
- User Activity
- Detailed SIP logs
- Real-Time Alerts for various situations
- CPU/RAM utilization, hard disk real-time monitoring
- Services monitoring
- Dynamic Provider Quality Deviations from baseline Provider
Security
- IP blocking on failed attempts to register, login, etc
- IP blocking by Country
- Built-in high-performance IP firewall
- Password security controls
- User Audit Logging
- Support setting different authority for different users
- Protection against Brute-force attacks
- SSH Blacklisting
Support & Updates
- 24×7 Rapid response ticketing portal
- Remote monitoring
- Ticket escalation
- Entitled to all maintenance releases and major version upgrades
- The in-house Development team for product refinement and extra development
- Remote Support through Secured SSH access.
- Installation and Provisioning support
Value Added Services / PBX Features
- Interactive Voice Response (IVR)
- Follow me ( Call Forwarding )
- Call Transfers
- Voicemail
- Balance reporting
- Callback
DID Management
- DID inventory search/filtering
- Bulk upload tool
- DID Status and Assignment visibility
- DID CDR Reporting
- Buying/Selling charges support
System Administration
- Network Activity Recorder for analysis and debugging purposes
- Re-rate CDR tool
- Destination/Prefix management
- Access Controls for Web users
- Complete control Web Interface
XML-based API Integration
- API for integration with third-party ERP, CRM, CMS, OSS/BSS software
- Develop Custom solutions and integrations
- Language agnostic – use any language of choice: Python, Java, PHP, Ruby, etc
- Manipulate Accounts, Customers and Vendors
- Full documentation available for all API methods
What does it look like?
Here you can check various screenshots from the MOR GUI
Implementations
Complete Redundant and Scalable System with High-Availability
Highly recommended architecture of the system for Professional Business.
2 Servers Redundant System for Basic Business Environment
Minimal solution which provides redundancy. No scalability though.
2 Servers Double-Capacity System
Not recommended system architecture with increased capacity.
Basic-Testing System (Not for Production)
This is very basic solution All-in-one-Server. No redundancy, no High-Availability, no Scalability. Use only in the testing environment. Not suitable for business.
Testing Options
Kolmisoft offers many ways to try MOR. Click here to learn about the testing options.